Legal Notices
These legal notices govern access to and use of the website HoHoChiHeaven available at https://www.hohochiheaven.co.uk (the “Website”). By accessing or using the Website, you agree to these terms.
Hosting and Security Provider
The Website is hosted and protected via content delivery and security services provided by Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, United States. Cloudflare provides reverse-proxy, performance, and security features that help ensure availability and resilience of the Website.
Cloudflare is a technical service provider and does not manage or publish the Website’s content.
Intellectual Property
All content on the Website—including text, graphics, logos, icons, images, audio or video clips, page layout, underlying code, and other materials—is protected by applicable intellectual property laws and is owned by or licensed to the Website operator or its licensors.
- Permitted use: You may view, download to cache, and print pages from the Website for your personal, non-commercial use only.
- Prohibited use: Any reproduction, distribution, public display, adaptation, translation, modification, extraction, or reuse of content, in whole or in part, for commercial or public purposes without prior written authorization is prohibited.
- Trademarks: Names, logos, and other marks displayed on the Website may be registered or unregistered trademarks of their respective owners. No licence to use any trademark is granted by access to the Website.
Use of the Website
- You must not misuse the Website, including by introducing viruses, malware, or other harmful material, or by attempting to gain unauthorised access to the Website, its servers, or related systems.
- You must not use the Website in any way that is unlawful, fraudulent, or intended to harm others.
- The Website is provided for general information purposes only; it is not professional advice. You should obtain professional or specialist advice before taking, or refraining from, any action based on content on the Website.
Liability and Warranties
The Website and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied, including without limitation warranties of accuracy, completeness, fitness for a particular purpose, non-infringement, availability, or freedom from errors or harmful components.
To the fullest extent permitted by law, the Website operator will not be liable for any loss or damage arising from or in connection with: (a) your use of, or inability to use, the Website; (b) reliance on any content; (c) third-party websites or resources linked to or from the Website; (d) events beyond our reasonable control, including internet failures or security incidents despite reasonable safeguards.
Nothing in these legal notices excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law. If you are a consumer, nothing in these notices affects your statutory rights.
Personal Data
Your privacy is important. This section explains how personal data may be collected and used when you interact with the Website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Categories of Personal Data
- Technical and usage data: IP address, device and browser information, operating system, pages viewed, time and date of visits, and similar diagnostic data.
- Communication data: Information you provide when you contact us (for example, your name, email address, and the content of your message).
- Cookie data: Identifiers and preferences stored or read via cookies and similar technologies. See the Cookies section below.
Purposes and Lawful Bases
- Site operation and security (including prevention and detection of malicious activity) — lawful basis: legitimate interests.
- Responding to enquiries and providing customer support — lawful basis: legitimate interests or performance of a contract (as applicable).
- Measuring audience and improving the Website — lawful basis: consent (for non-essential cookies/technologies).
- Legal and regulatory compliance — lawful basis: legal obligation.
Recipients and Sharing
Personal data may be shared with trusted service providers that support the Website’s operation (for example, hosting, security, analytics, and communication tools). These providers process personal data on our instructions and under appropriate contractual safeguards. Personal data may also be disclosed to competent authorities where required by law.
International Transfers
Service providers such as Cloudflare may process personal data in countries outside the UK. Where such transfers occur, appropriate safeguards are used, such as standard contractual clauses approved for use in the UK, or other legally valid transfer mechanisms, together with supplementary measures where necessary.
Retention
Personal data is retained only for as long as necessary for the purposes described above, and then securely deleted or anonymised in line with data minimisation and storage limitation principles.
Your Rights
Subject to legal conditions and applicable exemptions, you have the right to request access to your personal data, rectification, erasure, restriction of processing, data portability, and to object to processing based on legitimate interests. Where processing is based on consent, you may withdraw your consent at any time. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
Exercising Your Rights
To exercise your rights or make a privacy request, use the contact details provided on this Website. For security, we may need to verify your identity before actioning a request.
Security
Appropriate technical and organisational measures are implemented to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and absolute security cannot be guaranteed.
Cookies
What Are Cookies?
Cookies are small text files placed on your device when you visit the Website. Similar technologies (such as local storage, pixels, and tags) may also be used for related purposes. Cookies can be strictly necessary for the Website to function or non-essential (for analytics and similar purposes).
Types of Cookies Used
- Strictly necessary cookies: Required for core functionality, such as security, network management, and accessibility. These do not require consent.
- Analytics and performance cookies: Help measure and improve the performance and user experience of the Website. These are used only if you consent.
Cloudflare Cookies
As part of security and performance features, Cloudflare may set certain strictly necessary cookies (for example, to distinguish legitimate traffic from bots, enable rate-limiting, or maintain your access when a security challenge has been passed). Examples include cookies commonly used for bot management and challenge clearance. These cookies are essential to the operation and protection of the Website.
Managing Cookies
On your first visit, non-essential cookies (such as analytics) will only be placed if you consent via the cookie controls presented. You can change your preferences at any time by adjusting your browser settings to block or delete cookies. Blocking certain cookies may affect the Website’s functionality.
External Links
The Website may contain links to third-party websites or resources. These are provided for information only. We have no control over, and are not responsible for, the content, security, or privacy practices of third-party sites.
Changes to These Notices
These legal notices may be updated to reflect changes in law, guidance, or our Website. Material changes will apply from the date of publication on the Website.
Applicable Law and Jurisdiction
These legal notices and any dispute or claim arising out of or in connection with them or the Website are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, except that if you are a consumer resident elsewhere in the United Kingdom you may bring proceedings in your local courts. Mandatory consumer protection laws of your country of residence will apply where required.